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We are leaders in business BPO, ITO & KPO

Reduce your costs and accelerate your processes!
Know the benefits of immediate hiring.

Costs + Processes = Success

Training in charge of the company.

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Management

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Customers

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Calls

Atención al Cliente

Customer service

Customers are the center of the business and the moment of contact with the company influences their satisfaction with the brand. The attention of your inquiries / procedures are what is called the "moments of truth."

Telemarketing / E-commerce

Telemarketing / E-commerce

SkyTel is responsible for optimizing all instances of the sale to achieve the goal successfully.

Cobranzas

Collections

Management processes and default treatment that allows the highest recovery rate at a cost that allows our customers the best equation on recovered money.

Herramientas para Recursos Humanos

Tools for Human Resources

Currently, companies consider absenteeism and its various causes a factor that negatively impacts productivity, which is why we have developed the circuit and the precise tools to improve this problem in different institutions.

NPS (Net Promoter Score)

NPS (Net Promoter Score)

NPS is a measure of overall customer loyalty to your company. It is done through surveys and serves to improve decision making. SkyTel provides both the generation, distribution and analysis of the surveys and the specific tactical actions to change the processes that improve the Customer Experience

Delivery + Business Intelligence

Delivery + Business Intelligence

SkyTel developed a tool for optimizing costs and times of medium and large businesses with processing and analysis of tickets / orders generated by the different sales channels. This has integrated logistics to complete the end-to-end process: Order Entry -> Processing -> Logistics (delivery) -> Analysis = Results

Infrastructure

Argentina y Paraguay

Argentina, Colombia and Paraguay

Own site in the region.

Contact Center

Contact Center

+ 700 Posiciones

2 Datacenter

2 Datacenter

Tier II

Software Factory

Software Factory

100 Positions

Incubadora de talentos

Talent incubator

With own training school

Operación 7x24

Operation 7x24

Learn more about BPO

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Contact Center of
Telemarketing

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Contact Center of
Collections

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We reveal the current processes of your organization proposing the best practices and tools of the market.

We work on your systematization so that your Management goes from managing problems to analyzing information and KPIs.                 

We have local and offshore platforms with experiences in different industries.

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