We are the leading Partner of the Health Sector
With years of experience acquired in the field of Health, we have a portfolio of products developed especially for the medical segment.
Through process improvement and applying new technologies efficiently, SkyMed has successfully implemented solutions and results in many Industry Institutions.
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Management
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Customers
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Calls
Services
Patient Care
Contact Center specialized in Health. Optimize your costs and maximize your benefits with professional and specialized care management
Admission
Decentralization of guards with automatic terminals. Improve the experience and time of the patient managed their own turn
Admin from providers
Tools and processes to manage the supplier portfolio. It includes modules for control, management, collections and reports.
Network administration
Solutions for IT administration and infrastructure. Network and server monitoring, bandwidth analysis, IP management, switches, configurations and failures, ready and compatible with many technologies and platforms.
Shifts
Management of agendas by professional or services. Self-management of web shifts. Team shifts and reduction of waiting times. Shift reminders by mail and SMS.
Collections
Development of default management processes (preventive, early, advanced, distress) to maximize your operating results.
Backoffice
Support and management tools to achieve your objectives through specialized KPIs. performance. Maximize the performance of the institution.
Quality
Operational performance optimization of the Institution. Early identification of errors and deviations through analysis, monitoring and control of metrics developed for the medical sector.
Data center
Building structure specially designed and equipped for data center placemnts. Support of computer services in all its architectures.
Help Desk
Technical support service by service or professional. Monitoring, control and reporting of specific indicators for medical institutions.
Software development
Creation and development of fully customizable software projects fully scalable for all types of projects.
Diagnostic Imaging
Accessibility through optimization of communication channels. Quality of Care with specialized health profiles. Turn Conversion Strategy. Information and Measurement of calls about the Unsatisfied Demand.
HR Administration
Payroll, benefits, training and education, relocation services, employee data management and compensation management.
Purchasing Management
Payments, purchase orders, approval processes, creation of requisitions, negotiations and contracts, price management.
Remote Patient Assistance
Platform of devices and services that allows users to provide information about their physical condition to their health care providers or to monitor the conditions of participating users remotely.
Learn more about BPO
Health Clients
